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hannes
Joined: 04/07/2016 Posts: 16 Karma: +3 / -0
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16-05-2020, 16:07 Subject: KCANMonitor Freezes: Troubleshooting Guide |
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I wanted to use the "Message Changes" feature of KCANMonitor version RKS+CAN 2.70 Build 403 for the first time today. After starting "Message Changes", the software freezes with the message "No response". "Trace and Monitor" has been working perfectly for me for years. It is running on Windows 10 build 18362.
What could be the reason for this?
Translated on 13-08-2026, 7:04.
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CAN-Diagnose Administrator


Joined: 06/07/2011 Posts: 573 Karma: +29 / -0 Location: Ländle
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17-05-2020, 18:52 Subject: KCANMonitor Freezes: Troubleshooting Guide |
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Hi,
Could you please send me a log of the data (received normally) so that I can reproduce the problem?
Best regards, Rainer.
Translated on 13-08-2026, 7:04.
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hannes
Joined: 04/07/2016 Posts: 16 Karma: +3 / -0
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22-05-2020, 17:52 Subject: KCANMonitor Freezes: Troubleshooting Guide |
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I've sent you the log via private message.
Translated on 13-08-2026, 7:05.
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Joined: 06/07/2011 Posts: 573 Karma: +29 / -0 Location: Ländle
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29-05-2020, 13:01 Subject: KCANMonitor Freezes: Troubleshooting Guide |
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"Thanks, it's in the queue for the next release!"
Translated on 13-08-2026, 7:05.
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hannes
Joined: 04/07/2016 Posts: 16 Karma: +3 / -0
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29-05-2020, 14:06 Subject: KCANMonitor Freezes: Troubleshooting Guide |
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Great - thanks! What kind of timeframe are we talking about approximately?
Translated on 13-08-2026, 7:05.
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Joined: 06/07/2011 Posts: 573 Karma: +29 / -0 Location: Ländle
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30-05-2020, 9:08 Subject: KCANMonitor Freezes: Troubleshooting Guide |
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First of all, I'm on vacation...
...but if it's urgent, you could speed up the process by setting up CAN filters and identifying which messages are causing the issue.
Best regards, Rainer.
Translated on 13-08-2026, 7:06.
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hannes
Joined: 04/07/2016 Posts: 16 Karma: +3 / -0
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30-05-2020, 16:26 Subject: KCANMonitor Freezes: Troubleshooting Guide |
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Hi,
I could do that, but I just noticed that the filters set under "Trace and Monitor" don't apply to "Message Changes" – there, all IDs are always displayed regardless of the filters applied.
Or what did you mean by "setting filters"?
Translated on 13-08-2026, 7:06.
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Joined: 06/07/2011 Posts: 573 Karma: +29 / -0 Location: Ländle
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05-06-2020, 8:32 Subject: KCANMonitor Freezes: Troubleshooting Guide |
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Hello,
You can directly configure the hardware filters within the KCANMonitor program settings (Settings/Options).
Best regards, Rainer.
Translated on 13-08-2026, 7:07.
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